Terms and Conditions

Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of Ellison NewYork, reachable via info@ellisonnewyork.com

1. Applicability

By placing an order, you agree to be bound by these Terms and Conditions.

2. Product Information

We strive to provide accurate product descriptions and up-to-date information. However, typographical errors or inaccuracies may occur. We reserve the right to correct any errors, inaccuracies, or omissions at any time.

3. Orders and Payment

Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers are responsible for verifying which payment methods are available for their specific location.

4. Processing and Delivery

• Processing Time: 1–3 business days.

• Shipping Time: 3–7 business days (depending on location).

• Origin: Orders are shipped directly from our supplier in China.

5. Returns and Cancellations

Please refer to our separate Return Policy for all terms, conditions, and procedures regarding returns.

6. Limitation of Liability

We are not responsible for loss or damage during transit if the tracking information indicates that the package has been delivered to the address provided. It is the customer's responsibility to ensure the shipping address is correct and secure.

7. Intellectual Property

All content on this website, including text, photographs, and logos, is the exclusive property of Ellison NewYork and may not be used, reproduced, or distributed without our express written consent.

8. Complaints Procedure

Any complaints or disputes may be submitted in writing to info@ellisonnewyork.com We aim to respond to all inquiries within 5 business days.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands.